True, they never said we'd get the package before the official launch. Fair enough.Stl_ben wrote:If they do something wrong than by all means complain.
They did not however say this would be out by "street date", but it was shipped out within the time frame that is posted on the site fore vault packages.
If yours was missing something I am sure they will be more than happy to get it to you right away though.
Totally agree with the rest of your message. I expect a prompt reply and full willingness to make things right.
