Vault #20

Jack Horner · Post by **Jack Horner** » Thu Jul 17, 2014 3:13 am

Just got mine at work in Melbourne, Australia, no scratches, dings or warps, and no customs fees. Yay.

luccamezz · Post by **luccamezz** » Thu Jul 17, 2014 3:56 am

I might have missed something, but is there any specific reason for the customs fees on this package? I mean, it happened that my standard black Lazaretto was charged (60% of the declared value. yep, that hurts) and probably the same is gonna happen for my vault and 7" orders...

Alabama Woody · Post by **Alabama Woody** » Thu Jul 17, 2014 5:29 am

luccamezz wrote:I might have missed something, but is there any specific reason for the customs fees on this package? I mean, it happened that my standard black Lazaretto was charged (60% of the declared value. yep, that hurts) and probably the same is gonna happen for my vault and 7" orders...

TMR messed up the declared value. They say it won't happen anymore

They offered a 35% off coupon to those that were effected. Email them for the coupon if you wish otherwise it is what it is .... There are many pages on this thread discussing the issue. So send them some more money or bitch. I guess. That is the short version, read backwards for more.

love_islander · Post by **love_islander** » Thu Jul 17, 2014 11:18 am

Jack Horner wrote:Just got mine at work in Melbourne, Australia, no scratches, dings or warps, and no customs fees. Yay.

sounds liek they're getting into Oz this week; got news today mine has turned up too. In November I'll find out about warps.....

JimmyLaverty · Post by **JimmyLaverty** » Thu Jul 17, 2014 11:47 am

Got mine today, is it just me, or does any one feel that the little post card is actually a really great bonus item? I mean the quality/colour/image is just brilliant! I wish we got more little treats like this slipped in!

arewhyehen · Post by **arewhyehen** » Thu Jul 17, 2014 2:54 pm

JimmyLaverty wrote:Got mine today, is it just me, or does any one feel that the little post card is actually a really great bonus item? I mean the quality/colour/image is just brilliant! I wish we got more little treats like this slipped in!

Ya, it is pretty cool. It took me 5 minutes to get the thing back in the slot though (insert joke here)

luccamezz · Post by **luccamezz** » Thu Jul 17, 2014 3:33 pm

Alabama Woody wrote:
luccamezz wrote:I might have missed something, but is there any specific reason for the customs fees on this package? I mean, it happened that my standard black Lazaretto was charged (60% of the declared value. yep, that hurts) and probably the same is gonna happen for my vault and 7" orders...
TMR messed up the declared value. They say it won't happen anymore They offered a 35% off coupon to those that were effected. Email them for the coupon if you wish otherwise it is what it is .... There are many pages on this thread discussing the issue. So send them some more money or bitch. I guess. That is the short version, read backwards for more.

Oh, I see! Thanks, man!

JimmyLaverty · Post by **JimmyLaverty** » Fri Jul 18, 2014 10:02 am

arewhyehen wrote:
JimmyLaverty wrote:Got mine today, is it just me, or does any one feel that the little post card is actually a really great bonus item? I mean the quality/colour/image is just brilliant! I wish we got more little treats like this slipped in!
Ya, it is pretty cool. It took me 5 minutes to get the thing back in the slot though (insert joke here)

hahaha, i know what ya mean!! was a bitch to get back in!

HammerOfTheGods · Post by **HammerOfTheGods** » Fri Jul 18, 2014 1:33 pm

JimmyLaverty wrote:
arewhyehen wrote:
JimmyLaverty wrote:Got mine today, is it just me, or does any one feel that the little post card is actually a really great bonus item? I mean the quality/colour/image is just brilliant! I wish we got more little treats like this slipped in!
Ya, it is pretty cool. It took me 5 minutes to get the thing back in the slot though (insert joke here)
hahaha, i know what ya mean!! was a bitch to get back in!

Mine is pretty well stuck in the book. I've given it a few good tugs, but I don't want to tear the thing.

dying stereo · Post by **dying stereo** » Sat Jul 19, 2014 10:47 pm

No reply from customer service after four emails. This is not acceptable. Guess i cancel my subscription to show them my anger. If they got so much to do in this business, the'll have to hire some folks.

Hans_ka · Post by **Hans_ka** » Sun Jul 20, 2014 3:16 pm

dying stereo wrote:No reply from customer service after four emails. This is not acceptable. Guess i cancel my subscription to show them my anger. If they got so much to do in this business, the'll have to hire some folks.

What did you e-mail about?

CatchHell66 · Post by **CatchHell66** » Sun Jul 20, 2014 5:50 pm

dying stereo wrote:No reply from customer service after four emails. This is not acceptable. Guess i cancel my subscription to show them my anger. If they got so much to do in this business, the'll have to hire some folks.

Same here, mine got sent back and I emailed TMR for help; after 3 emails still nothing.
One can only hope they are VERY busy answering all those emails because any other reason would not suffice

bobfrombob · Post by **bobfrombob** » Mon Jul 21, 2014 3:37 pm

My copy of Lazaretto has a lot of surface noise and quite a few clicks and pops.

The above messages confirm my experience. I sent a message to customer service last Tuesday morning and have not heard a peep. I resent this morning

.

arewhyehen · Post by **arewhyehen** » Mon Jul 21, 2014 4:00 pm

bobfrombob wrote:My copy of Lazaretto has a lot of surface noise and quite a few clicks and pops.

The above messages confirm my experience. I sent a message to customer service last Tuesday morning and have not heard a peep. I resent this morning .

I guess I should give mine a listen...haven't had any time. If we are both in Canada, I assume ours are probably the same batch..

luccamezz · Post by **luccamezz** » Mon Jul 21, 2014 4:07 pm

bobfrombob wrote:My copy of Lazaretto has a lot of surface noise and quite a few clicks and pops.

Same as mine, specially on A-Side, which is terrible to put the needle at the beginning, without hitting the angel's hologram tracks

White Swirl

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